Designer Rentals LLC provides short-term vacation rental accommodations. By booking a reservation on our site, guests are securing a temporary lodging experience at one of our listed properties.

Reservation Fulfillment

Reservations are fulfilled by providing access to the booked property during the confirmed stay dates. After payment is completed, guests receive a welcome email with information about their reservation. At 4pm the day before check-in, an email will be sent out with instructions to access the reserved property, including the address and access code for the smart locks(s).

Check-in begins at 4:00 PM on the arrival date; check-out is by 11:00 AM on the departure date (unless otherwise stated on the listing).

Cancellation & Refund Policy

Cancellation policies may vary by property. Each listing includes its specific cancellation terms, which are clearly displayed during the booking process.

Please review the cancellation terms on the individual listing before completing your reservation. If you cancel according to the terms stated, your refund will be processed within 7 business days.

If we are unable to fulfill a reservation due to unforeseen circumstances (such as property maintenance or emergencies), we will offer a full refund or an alternative comparable stay, at the guest’s discretion.

Return Policy

Because our service involves temporary lodging, there are no returns. However, we are committed to guest satisfaction. If there is a major issue during your stay, please contact us immediately, and we will work to resolve it.

Legal & Service Restrictions

Rentals are not available to guests under 25 years of age. All guests must adhere to local laws and property-specific house rules, which are provided upon booking. Our properties are located in Charleston County, SC, and Summers County, WV, and follow all relevant short-term rental regulations.

Contact

If you have questions or need support, please contact us:
📧 inquiries@201ecooperave.com
📞 (336) 596-8143

Fulfillment Policy